Edenred Meal: offer €15/day, it’s a must-have for your employees!
Good news! From 1 January 2024, the maximum value of Edenred Meal will be €15 per day. Offer your employees the maximum and boost their purchasing power to help them cope with the rising cost of living.
Tips & Advices
Here is a list of questions frequently asked by other employers
Which possibilities does MyEdenred offer an employer?
Through your MyEdenred customer space you can (according to the role that is assigned to you) use the following functions:
Place orders
Follow your orders
Manage your employees:
Add new employees
Hide old employees
Change given information of employees
Activate the new cards of your employees
Manage your representatives:
Add new representatives and give them access to your customer space
Assign your representatives with a role in order to limit their access
Change the structure of your company
I did not receive my employee's card
Check the following three points through your customer space under the tab “Last orders”:
Has there been an order for a card after an order for one of our products? If not, your employee already owns a card. You can refer him to Edenred support
Has the order for the card already been finalized?
Has the order been finalized over 10 working days ago?
If the order has been finalized over 10 working days ago, please contact us through the web form. We are happy to help you.
My employee's card is lost or has been stolen
If your employee’s card is lost or has been stolen, your employee has to block his card himself online through his personal webspace MyEdenred.lu.
Next, the card will be unusable. Attention, this process is irreversible.
You, as his employer, next have to validate the order for the replacement card in your customer web space on MyEdenred.
The new card will be made from the moment the payment has been done.
The validity of the electronic vouchers will be prolonged with 10 working days and the available balance will be automatically linked to the new card.